PERTHRO
Integrated Solutions for Facility, Property, and Maintenance Management
PERTHRO specializes in real estate management, providing solutions for commercial, residential, and industrial properties. Our services are entirely designed according to client requirements and needs, encompassing local and international investors, blue-chip companies, the public sector, and residential communities.
Our core business philosophy is the preservation and maintenance of high property value, reduction of current costs, and best quality at the most affordable price.
Owner and Entrepreneur
Viktor Šaljić
Education:
- BSc and MSc in Electronics and Telecommunications, Faculty of Technical Sciences, University of Pristina.
- PhD studies: Singidunum University, Belgrade – Corporate Entity Management.
Licenses:
- PMP – Project Management Professional, BZNR, ZOP.
Experience:
- 5 years in private business
- 5 years in telecommunications – development and expansion of wireless access networks for mobile operators
- 5 years in project management within telecommunications
- 12 years in managing corporate entities, FM, PM, and MM management.
Facility Management (FM)
Facility Management (FM) is a relatively young field that began to develop in the late 20th century and is becoming a profession for the 21st century (American Institute of Architects, www.aia.org). FM involves managing buildings, equipment, and maintenance (O3 management – an internal term of the author). It integrates expertise from architecture, construction, various engineering fields, economics, IT, organizational sciences, sociology, and aesthetics. The effects of FM and its daily application in a building are apparent through the appearance and general condition of the workspace and reflected in financial statements, notably reducing operational costs.
FM Principles, Theories, and Scientific Positioning
The origins of FM are associated with the USA in the early 1960s, a time marked by the rapid expansion of large companies and the demand for efficient and streamlined operations. In the late 1970s, Herman Miller, Inc. founded the Facility Management Institute (FMI), which established the profession and developed the first model to define FM processes and services by integrating people, processes, and places. This framework addressed two fundamental questions: "What do people do and where do they do it?" FMI also facilitated the establishment of the IFMA (International Facility Management Association).
In Europe, the late 1980s and early 1990s saw the formation of national associations (BIFM-British, GEFMA-German, FMN-Dutch, SERFMA-Serbian, in the process of establishment) and the European association (EuroFM) as examples of professional associations on a regional level. A common aim among these organizations is to establish and accept standards, provide professional accreditation, and support foundational and continuous education in facility management.
Facility management is academically rooted in disciplines such as architecture, construction, electrical and mechanical engineering (A/E/S), information and communication technology (ICT), organizational sciences, and economics. Highly valued scientific research results in this field are published in the journal *Facilities*, which has been released by MCB University Press since 1990. One of the most prominent international professional and scientific events in this area is the annual European Conference. In theoretical terms, two main schools of thought in FM are recognized: the American and the British. In Europe, the British school also stands out and significantly influences expansion in Asia and the Pacific.
Facility Management (FM) is a management concept that integrates places, relevant processes, and people involved in them (see Figure 1). The International Facility Management Association (IFMA) has identified forty-one roles and responsibilities within the domain of facility management, grouped into eight categories (see Table 1). According to this classification, FM covers aspects of human resources, engineering processes, ergonomics, architecture, and interior design. Therefore, FM includes essential components like planning and maintenance, supporting employees to enhance productivity, motivation, and overall workplace quality.
The role and performance of the work environment in relation to productivity have been the subject of numerous studies over the past 15–20 years. Across more than forty studies, the findings have shown similar results: elements such as privacy, concentration capacity, voice communication among employees, appropriately designed and adjusted lighting, thermal, air, and visual comfort, ergonomically designed furniture and equipment, easy orientation within the space, and other factors contribute to increased productivity and employee motivation (by 10–15%) compared to workspaces where these standards are not applied. These results indicate that the design of the space (building) and its management are critical stages for achieving high performance and financial success for a company. Therefore, the role and responsibility of facility managers and facility management as a discipline in planning, designing, and managing work environments are essential to business success.
Maintenance Tasks
- Furniture Maintenance
- Surface Maintenance
- Preventive Maintenance
- Repairs, Exterior Building Maintenance
- Janitorial Services
- Land and Vegetation Maintenance
Administrative Services
- Corporate Presentation Material
- Mail Delivery
- Shipping and Receiving (Logistics)
- Document Archiving
- Security
- Telecommunications, Photocopying
Space Management
- Room Inventory
- Space Policy
- Space Allocation
- Needs Forecasting
- Furniture Procurement
- Furniture Specifications
- Inventory Listing
- Interior Planning
- Furniture Relocation
- Renovation
- Waste Disposal
Architectural/Engineering Services
- Compliance with Building Regulations
- Construction Management
- Systems and Equipment Installation, Design
Property
- Leasing
- Location Selection
- Purchase/Sale
- Contracting
- Property Valuation
- Subleasing
Planning
- Operating Costs
- Emergency Situations
- Basic Costs
- Primary Financing
Health and Safety Conditions
- Ergonomics
- Energy Management
- Indoor Air Quality
- Recycling Programs
- Hazardous Effects and Radiation
